The Experience Management Platform?

              Deliver exceptional
              customer, product, brand
              and employee experiences
              on the #1 XM platform

              A thought leadership series teaching you how to turn brands into religions.

              Four core experiences of business.
              One powerful system of action.

              Customer Experience

              Turn customers into fanatics

              Get feedback from customers at every meaningful touchpoint, analyze their comments to know what to do, then take action on the things that deliver measurable impact.

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              Employee Experience

              Turn employees into ambassadors

              Improve the employee experience at every moment that matters with actionable insights for every people leader in the organisation.

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              Product Experience

              Turn products into obsessions

              Launch breakthrough products by putting people at the heart of every decision from
              the features you develop to your pricing
              and packaging.

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              Brand Experience

              Turn brands into icons

              Understand your market and your competitors better than ever before, and create lasting connections with your customers.

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              Research Core

              Powerful research to power the four core experiences

              Get started with the world’s #1 research platform. Drag-and-drop simplicity. Automated analytics. Sophisticated research, made simple.

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              We’re here for your success


              Let Qualtrics Services guide you through your journey from design to maturing your experience management (XM) program. We help you chart your steps towards a world-class XM program, identify use cases that yield value, provide best-practice guidance and share industry trends.

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              EXPERTISE

              TECHNOLOGY

              ACCELERATED ROI

              How XM Works

              Experience Management (XM) is how the world’s most successful businesses continuously improve the experiences people have with their organisations. XM focuses the entire company on delivering value to customers and employees, helping drive immediate bottom line results and create long-term value for shareholders. Here’s how it works:

              1. Qualtrics makes it easy to collect feedback from customers, employees, suppliers, partners, or any other stakeholder using the channels they prefer.
              2. Using advanced text and voice analytics, Qualtrics automatically surfaces hidden insights buried deep in customer feedback.
              3. With powerful AI and machine learning, Qualtrics generates recommended actions, then automatically routes them to the people in the best position to effect change.
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              Get started with your
              personalised demo

              Look under the hood to see how it all works - book a demo with one of our experts and we’ll show you what the experience management platform can do.

              Here’s what to do

              • Fill in your details and click "Request Demo"
              • We’ll get in touch to book a date and time for a demo with one of our experts
              • On the day, we’ll walk you through the platform and show you how it all works

              Thank you for requesting a demo.
              We'll reach out
              to you shortly!

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