The Experience Management Platform?

              Deliver exceptional
              customer, product, brand
              and employee experiences
              on the #1 XM platform

              Four core experiences of business.
              One powerful system of action.

              Customer Experience

              Turn customers into fanatics

              Get feedback from customers at every meaningful touchpoint, analyze their comments to know what to do, then take action on the things that deliver measurable impact.

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              Employee Experience

              Turn employees into ambassadors

              Improve the employee experience at every moment that matters with actionable insights for every people leader in the organization.

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              Product Experience

              Turn products into obsessions

              Launch breakthrough products by putting people at the heart of every decision from
              the features you develop to your pricing
              and packaging.

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              Brand Experience

              Turn brands into religions

              Understand your market and your competitors better than ever before, and create lasting connections with your customers.

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              Research Core

              Great experiences need a great foundation

              Get started with the world’s #1 research platform. Drag-and-drop simplicity. Automated analytics. Sophisticated research, made simple.

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              How XM Works

              Experience Management (XM) is how the world’s most successful businesses continuously improve the experiences people have with their organizations. XM focuses the entire company on delivering value to customers and employees, helping drive immediate bottom line results and create long-term value for shareholders. Here’s how it works:

              1. Qualtrics makes it easy to collect feedback from customers, employees, suppliers, partners, or any other stakeholder using the channels they prefer.
              2. Using advanced text and voice analytics, Qualtrics automatically surfaces hidden insights buried deep in customer feedback.
              3. With powerful AI and machine learning, Qualtrics generates recommended actions, then automatically routes them to the people in the best position to effect change.
              Learn more

              Get started with your
              personalized demo

              Look under the hood to see how it all works - book a demo with one of our experts and we’ll show you what the experience management platform can do.

              Here’s what to do

              • Fill in your details and click "Request Demo"
              • We’ll get in touch to book a date and time
                for a demo with one of our experts
              • On the day, we’ll walk you through the platform
                and show you how it all works

              Thank you for requesting a demo.
              We'll reach out
              to you shortly!

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